How do I exchange my Louis Vuitton order?
Our Client Advisors are available to offer personalized advice and inspiration at +971 800 884 8866.
Items purchased online from the UAE website or via our Client Services can be exchanged within 30 days of reception by calling Client Services or in any Louis Vuitton store in the UAE except for Galeries Lafayette and Level Shoes.
Items purchased online from the KSA website or via our Client Services can be exchanged within 30 days of reception by calling Client Services or in any Louis Vuitton store in the KSA.
For information about exchanges for purchases made in store, please refer to your store receipt.
Exceptions
• No exchanges and returns for personalised items (Hot-stamping items, Engraved perfumes, My LV Heritage, and My LV World Tour products).
These topics might be helpful
- How can I return my Louis Vuitton order?
- How do I exchange my Louis Vuitton order?
- Can I return my online order in one of the Louis Vuitton store?
- Can I exchange or refund my Click&Collect order instantly in the store during collection?
- Can I return a personalised product?
- Do I have to pay for the return of my order?
- How long does it take to issue a refund of my order?
- What is your returns policy and how many days do I have to return my order?
- Can I return swimwear and earrings purchased online?